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The Technical Account Manager will enhance customer relationships by providing technical guidance and support, ensuring the effective use of Docebo's learning platform. The role involves understanding customer needs, managing communications between stakeholders, and helping resolve issues to foster customer satisfaction and success.
The Customer Success Manager at Docebo will manage customer relationships, drive LMS adoption, and ensure customers achieve their business goals through effective use of the Docebo platform. Responsibilities include providing consultation, managing expectations, retention efforts, and contributing to Customer Success strategies.
Business Systems Analyst responsible for managing Customer Success system/platform, resolving issues, delivering improvements, and collaborating with cross-functional teams. Requires technical proficiency, business acumen, and strong communication skills.
The Manager, Customer Success leads a team dedicated to enhancing customer satisfaction, retention, and growth through relationship building and effective strategy execution. Responsibilities include defining KPIs, mentoring team members, fostering a customer-centric culture, and utilizing tools to monitor customer health.
As an Account Manager at Docebo, you will drive enterprise client growth through account management, relationship building, and data analysis. You will lead initiatives to expand client usage of the platform, enhance customer satisfaction, and meet retention targets, working closely with Customer Success Managers.
Seeking an experienced Director of Product Marketing to lead and elevate product marketing efforts. Responsibilities include leading a team of product marketers, defining go-to-market strategy, collaborating with cross-functional teams, and driving revenue growth. Requires 8+ years of product marketing experience with leadership roles in SaaS companies.
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