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The Executive Customer Service role involves maintaining a customer-focused approach, responding to inquiries and orders via various communication channels, resolving queries, and handling escalations. Responsibilities include processing orders accurately, gathering business requirements for continuous improvement, and ensuring timely updates to clients while collaborating effectively within a team.

Participate in rotational assignments focusing on sales, business development, marketing, and customer relationship management. Analyze sales and market data, lead projects, and prepare reports. Develop leadership and management skills through training and mentoring programs.

The intern will maintain customer focus by responding to enquiries, orders, and complaints via email, phone, and fax. Responsibilities include taking ownership of queries, handling complaints, meeting client requirements, and working effectively within a team to achieve organizational objectives.

The SCM Coordinator is responsible for daily warehouse activities including receiving and updating materials, loading and unloading vehicles, preparing packing lists, coordinating with teams, and ensuring data accuracy. The role also focuses on health and safety, process improvement, teamwork, and general housekeeping tasks. Candidates must communicate effectively, manage time, and adapt to various tasks.

The Customer Service Executive is responsible for addressing customer inquiries promptly, coordinating with the sales team and other departments, handling customer complaints, and ensuring quality standards. The role involves maintaining customer profiles, preparing invoices, and supporting team members to improve overall service quality.

The Account Manager is responsible for increasing revenue through effective sales strategies, managing existing and new customer accounts, and providing technical support and product recommendations. They will analyze market conditions, conduct territory planning, and develop growth strategies with an overarching goal of securing and maintaining product distribution and customer satisfaction.

Actively handle and get involved in all phases of customer service activities with customers, liaise with external help desks and liaise with all internal departments to provide undisturbed service to all customers. Responsibilities include accepting/process orders, handling customer complaints, visiting customers with Sales/CRM, leading small groups, assisting team members, and reporting customer/market activities.