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As a CRM Automation Specialist at impact.com, you will enhance customer relationships by automating workflows, managing email tech processes, and collaborating with various teams to implement new email capabilities. Responsibilities include maintaining data hooks, building triggered emails, and ensuring effective customer communications across multiple platforms.

As a Customer Success Manager, you will leverage expertise in customer relationships and affiliate marketing to enhance the effectiveness of our software suite. Your responsibilities include providing exceptional client support, understanding customer objectives, driving product adoption, and maintaining proactive relationships with accounts.

The Email Marketing Specialist will support the growth of impact.com’s Marketplace by creating and optimizing email campaigns, managing delivery reports, troubleshooting deliverability issues, and analyzing email performance. The role involves coding HTML for emails, executing A/B tests, and ensuring marketing messages are effectively communicated to drive customer engagement.