Top Tech Jobs & Startup Jobs

The Application Support Engineer at Zuora will provide front-line support for customers, troubleshooting software issues and communicating effectively through various channels. The role involves documentation and collaboration with engineering teams to prioritize and resolve customer issues while ensuring high levels of satisfaction.

The Solution Architect at Zuora leads the design and architecture of Zuora solutions, managing client business requirements and ensuring successful implementations. Responsibilities include creating solution designs, validating architecture against business needs, reviewing technical deliverables, and engaging with project sponsors. Expertise in enterprise-level consulting and project execution is essential, along with strong communication and leadership skills.

As an Application Support Engineer at Zuora, you'll provide front-line support for Zuora products, mainly Zuora CPQ. Your role involves analyzing and resolving customer issues, maintaining product knowledge, and ensuring customer satisfaction through effective troubleshooting and documentation. You'll also monitor application performance and participate in a global coverage plan.