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As a Technical Support Engineer, you'll resolve complex technical issues related to networking and storage, improve support services, and communicate with customers professionally. You will collaborate with multi-functional teams to enhance product quality and reliability and handle customer expectations effectively.
As a Partner Account Manager, you will manage existing channel partners, develop relationships, and drive sales activities. Your role includes negotiating with partners, working alongside inside and outside sales teams, and identifying new business opportunities to optimize sales execution.
As a Senior Specialist in Product Offer Management, you will deploy and manage product data for initial releases and engineering changes, audit and validate product data requests, and innovate processes for efficiency.
As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.
The Threat Hunter - Senior Advisor focuses on protecting Taegis ManagedXDR Elite customers by investigating suspicious activity, conducting threat hunts, mentoring teammates, and contributing to the Security Operations Center's effectiveness. The role requires continual learning in information security and the development of new threat hunting techniques.
The Account Executive in Cyber SaaS Sales will prospect and close new business in Commercial and Enterprise accounts, utilizing a consultative sales approach. Responsibilities include driving business development activities, understanding market capabilities, collaborating with partners to propose solutions, and maintaining customer account plans while achieving sales targets.
The Sr. Manager UI will lead the User Interface team, focusing on developing solutions utilizing a range of modern technologies. Responsibilities include managing front-end engineers, providing technical leadership in software deployment and improvement, streamlining processes, and collaborating with product management for feature development.
The Principal Software Engineer will develop high-concurrency software for the Taegis Endpoint Agent, enhancing threat detection and response capabilities. Responsibilities include participating in design discussions, ensuring code quality via test-driven development, debugging issues, and mentoring team members in a dynamic, cross-functional environment focused on cybersecurity.
The CTU Detection Engineer will analyze security threats related to malware and web attacks, integrating findings into the Secureworks Taegis platform. Responsibilities include developing detection countermeasures, engaging in reverse engineering, scripting, and forensic analysis to improve threat detection mechanisms and enhance security protocols.
As an Associate Inside Sales Representative, you'll build relationships with customers, provide technical advice, and drive revenue through outbound sales activities and pipeline generation. You'll engage in training through the Next Generation Sales Academy, qualifying prospects, and collaborating with sales teams to meet key performance indicators.
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