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The Opportunities Resolution Specialist will manage escalated member concerns, drive solutions, and collaborate with various departments to enhance member experiences. Responsibilities include resolving inquiries, tracking outcomes, preparing written responses, and identifying process improvements based on trends. The role involves direct communication with members and providing feedback to improve overall service quality.

The Senior Fair Lending and Responsible Banking Manager will work with the Director of Fair Lending and Responsible Banking to support compliance programs and conduct risk assessments. Responsibilities include developing lending policies, coordinating compliance procedures, participating in regulatory examinations, and overseeing special projects related to fair lending compliance.

This role involves managing the Fair Lending and Responsible Banking program, collaborating with various departments to ensure compliance with FLRB regulations, assisting in regulatory examinations, developing training materials, and overseeing special projects. The manager will also support the analytics team and ensure adherence to compliance policies and procedures.

The Senior Fair Lending and Responsible Banking Manager works with the Director of Fair Lending to support compliance programs, regulatory examinations, and risk assessments. This role includes developing policies, performing compliance testing, and coordinating with various business lines to ensure adherence to fair lending regulations.

The Senior Fair Lending and Responsible Banking Manager collaborates with the Director to support the second line FLRB program, engages in compliance consulting, conducts risk assessments, and participates in regulatory examinations. They develop policies, oversee fair lending compliance, and guide product approvals.

The role involves supporting the Fair Lending and Responsible Banking program by consulting on compliance matters, conducting risk assessments, participating in regulatory exams, developing training materials, and overseeing special projects. The position requires extensive experience in fair lending across various financial products.

The role involves supporting SoFi's Fair Lending and Responsible Banking program, acting as a liaison with various departments, coordinating compliance procedures, participating in regulatory examinations, and developing training materials. Responsibilities include oversight of advertisements and policies related to fair lending, analyzing models for compliance, and facilitating communications across departments regarding new and existing products.