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The Sales Engineer will support the onboarding and enablement of Managed Service Provider (MSP) partners, conduct product demos, create educational materials, drive revenue through partner support, and gather feedback to improve offerings.

The IT Support Engineer II provides escalated support for junior engineers, manages IT service processes, creates instructional content, and addresses customer tickets through various channels. Responsibilities include onboarding new employees, maintaining IT equipment stock levels, and offering training on IT tools to users.

As a Detection Engineer, you will develop and implement advanced detection capabilities for cybersecurity threats, focusing on cloud platforms such as Azure, AWS, and GCP. You will work collaboratively with threat operations to enhance processes, optimize workflows, and identify automation opportunities. Additionally, you'll translate threat intelligence into action and tune data sources to improve threat detection efficacy.

The Renewals Specialist will handle the renewal process for customer contracts, collaborating with sales, finance, and customer success to ensure successful renewals and optimize revenue through upselling and cross-selling. This role involves analyzing customer contracts, maintaining relationships with customers and partners, and continuously improving renewal processes.

The Senior Threat Researcher will analyze cyber threats targeting Linux and MacOS platforms, utilizing reverse engineering to classify and detect threats. Responsibilities include building detection data, enhancing protection capabilities, conducting research, and publishing findings on emerging threats.

The Channel Program Administrator manages the administration of global rebate programs, ensuring smooth operations through data reporting, support for channel initiatives, and coordination with multiple teams. Responsibilities include data gathering via Power BI, providing rebate attainment reports, managing communications, maintaining participant lists, and assisting with operational improvements and program documentation.