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The Senior Business Manager will lead the development of servicing and channels strategies at Capital One. This role involves strategic leadership, business ownership, and collaboration with various functions to enhance customer experience and drive profitability. Responsibilities include executing marketing strategies, refining credit risk analytics, and managing team dynamics to achieve business objectives.

The principal associate will investigate fraud cases, manage the Northeast Region for law enforcement communication, build and organize case files, utilize SQL for investigations, and track arrests for maximizing restitution. The role requires strong analytical skills and the ability to adapt to urgent requests while maintaining caseloads effectively.

Lead diverse technology projects and a team of developers focused on creating solutions for regulatory needs. Engage with the community, mentor others, and collaborate with product managers to deliver cloud-based solutions empowering financial progress for users.