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The Operations Program Manager will lead strategic programs to enhance Product Support by coordinating technical and operational efforts across various teams. Responsibilities include project management, documentation, risk assessment, communication, and technology implementation aimed at improving the employee and customer experience.
As a Software Engineer on the Identity & Access Management team at Figma, you'll develop IAM systems, collaborate with product and engineering teams to define project direction, and mentor other engineers. Your role will focus on enabling enterprise customers to efficiently manage access to Figma and support internal product teams in safe product development.
The Researcher in the Rapid Research program at Figma will conduct user feedback studies, synthesize findings into product recommendations, collaborate with cross-functional teams, and mentor junior researchers. This role emphasizes flexible research methods to inform product development and enhance user experience through insights.
As a Content Strategist at Figma, you will enhance storytelling efforts globally, manage editorial calendars, drive content distribution, collaborate with cross-functional teams, and optimize resources for high-quality content. You will also streamline the intake process and support the creative team.
As an Onboarding Manager, you will lead the onboarding process for Figma's largest customers, ensuring a smooth transition from pre-sales to successful onboarding. You'll collaborate with various teams, report on metrics to enhance customer engagement, and create training resources to improve product adoption. Strong communication and project management skills are essential.
The Product Designer will focus on building and evolving design systems for Figma's products, ensuring a consistent user experience across different platforms. Responsibilities include collaborating with various teams, creating design components, and driving the adoption of shared patterns within the organization.
As an Account Executive at Figma, you will build a strong sales pipeline, exceed sales targets, maintain relationships with enterprise accounts, and collaborate with cross-functional teams to enhance customer experience.
As the Social Video Creative at Figma, you will collaborate with social marketers to create engaging videos for platforms like YouTube, Instagram, and TikTok. Your role includes brainstorming content ideas, producing tailored video formats, and implementing effective social video strategies. You'll help elevate Figma's social presence through storytelling and collaboration across various teams.
As an Onboarding Manager at Figma, you will lead the onboarding process for the largest customers, collaborating with Account Executives and cross-functional teams to ensure an exceptional experience. Your role involves managing timelines, developing training resources, reporting on metrics, and providing consultative advice to help customers succeed with the product.
As the Executive Assistant to the VP of Product Support at Figma, you will manage administrative and operational duties, support senior leadership with scheduling and logistics, optimize workflows, and assist in cross-functional communication. Your role includes maintaining calendars, organizing meetings, capturing action items, and ensuring strategic alignment across teams.
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