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Automattic is seeking a Senior Systems Engineer to ensure high availability, performance, and security for their global infrastructure. Responsibilities include proactive planning, optimization, security enforcement, and software shipping support. Candidates should have experience with Nginx, MySQL/MariaDB, PHP, and large web hosting systems.

As a Support Engineer for WordPress VIP, you will provide high-quality technical support, maintain customer satisfaction, solve complex issues with WordPress sites, and document processes. Collaboration with team members and communication with clients will be key responsibilities, alongside the use of debugging and development skills to enhance platform offerings.