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As a Global Account Solution Consultant at ServiceNow, you will focus on establishing relationships with customers in the telecommunications sector, guiding solution sales for ITX, Employee Workflow, and Customer Workflow products. Your role involves leading technical strategies, ensuring optimum use of ServiceNow solutions, and collaborating with technical leadership to drive account growth and value.

The Solution Architect will consult with customers on implementing ServiceNow Workflow solutions, focusing on their business challenges. Responsibilities include leading project teams, engaging with senior leadership, supporting pre-sales activities, and establishing relationships with product owners.

The role involves generating new business sales revenue through SaaS licenses by employing account and territory planning, business development strategies, and conducting field-based sales activities. Establishing and maintaining relationships with C-suite clients, understanding their IT needs, and collaborating with a team to execute account strategies are key responsibilities.