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Lead large, complex initiatives and deliver world-class experiences that influence product strategy. Collaborate with multidisciplinary teams to deliver user-centric product experiences. Develop frameworks and principles to standardize and guide design work.

Represent customer needs, conduct research, validate designs, analyze data, and communicate findings to influence product strategy and roadmaps.

Represent customer needs across the product and design lifecycle, engage with customers to understand unique needs, validate feature and design direction, analyze and synthesize qualitative studies and quantitative data, provide mentorship to team members, champion discipline across the organization

Represent customer needs throughout product and design lifecycle, conduct research, validate design direction, analyze data, mentor team members, and champion UX discipline. BA/BS degree in related field and extensive research experience required.

The Customer Outcomes Senior Platform Architect is responsible for helping customers establish a technical foundation in the ServiceNow Platform and designing solutions to improve outcomes. This role involves working with customers, partners, and internal teams to provide successful customer solutions and guide technical architecture for long-term success.

Sales Development Representative-Inbound role at ServiceNow, responsible for qualifying leads, profiling prospects, and collaborating with sales professionals to identify opportunities. Responsible for building sales pipeline and achieving goals by following up on leads, managing inbound leads, and participating in demand generation campaigns.

ServiceNow is seeking a Sales Development Representative-Inbound to qualify leads, profile prospects, and identify opportunities. Responsibilities include managing inbound leads, collaborating with sales professionals, and understanding customer pain points. Qualifications include a customer-focused mindset, basic understanding of Cloud computing and SaaS offerings, and the ability to differentiate ServiceNow to customers.