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ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management team. As a Senior Support Account Manager, you will work on managing relationships with key enterprise customers, ensuring customer success, and driving business growth through upselling and cross-selling opportunities. You will also collaborate with internal teams to resolve customer issues and provide strategic guidance to customers on maximizing the value of ServiceNow solutions.

This role is focused on the Telecom industry vertical, serving a combination of existing and new customers. Responsibilities include growing relationships across C-suite personas, overseeing client relationship mapping, being a trusted advisor to customers, and identifying the right specialist/support resources for deals.

Senior Technical Support Engineer responsible for managing and resolving challenging technical issues related to performance and instance availability on the ServiceNow platform. Will also mentor junior team members and work on a rotating weekend shift pattern. Requires strong technical skills in Java, scripting languages, relational databases, and Unix/Linux.

The Sr. Sales Commissions Analyst will lead, organize, and manage business operations for the global Sales Compensation function, including handling executive-level special projects and working collaboratively with other global functions and business teams. Responsibilities include maintaining processes and procedures for sales commission analysis, administering new hire set-up and quotas, providing support and training on the ICM (Varicent) tool, reconciling closed deals, validating commission calculations, preparing accounting reconciliations, and ensuring accurate financial recording.

Play a crucial role in developing cutting-edge AI-powered solutions using computer vision technologies. Collaborate with cross-functional teams to drive product vision and innovation in various industries. Lead product strategy for revenue growth. Communicate priorities, assume leadership responsibilities, and integrate market analysis into product requirements.

Seeking a Staff Outbound Product Manager for ServiceNow's IT Service Management Product Suite in India. Responsible for leading the ITSM Product Advisory Council (PAC) to collect customer feedback, drive innovation, and enhance customer adoption. Collaborate with internal and external teams to influence product strategy and roadmap.

Maintain automation test frameworks, collect quality metrics, design testing strategies, create test plans, support troubleshooting, drive technical discussions.