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ServiceNow is seeking a Principal Strategist to join the Inspire Value team, focusing on revolutionizing the enterprise software customer experience to drive exponential returns for customers. The role involves engaging with executives, leading discovery workshops, creating strategic roadmaps, and advising on business outcomes and value realization.

ServiceNow is seeking a Principal Strategist to join the Inspire Value team, revolutionizing the enterprise software customer experience to drive exponential returns for customers. The role involves engaging with executives, leading discovery workshops, creating strategic agreements, and advising on business outcomes. The Principal Strategist builds trusted advisor relationships with customers, partners, and internally across ServiceNow.

Build high-quality, clean, scalable, and reusable code for AI-enhanced technology products. Develop conversational AI experiences and contribute to new product features. Collaborate with product owners to meet user requirements and improve existing products.

Managing a team of Technical Consultants and Business Process Consultants to deliver ServiceNow ITOM and ITAM solutions to enterprise clients. Building strong executive relationships and guiding customers through prescriptive solution designs for digital transformation. Providing thought leadership and ensuring successful go-lives and end-user adoption.

Platform Architect for Customer & Industry Workflows responsible for guiding clients through the implementation of ServiceNow's Customer Service Management and Industry Vertical solutions. Focus on delivering best-practice-based solutions to drive business outcomes and enhance operational efficiency. Deep expertise in ServiceNow capabilities and customer service workflows required.

The Principal Technical Consultant, HCLS at ServiceNow is responsible for being the technical expert on the ServiceNow platform, advising customers on leveraging configurations, supporting engagement efforts, leading design workshops, providing technical development lead, creating and maintaining technical documentation, collaborating with team members, and more. This role requires at least 5 years of configuration/development experience for complex technologies.

As a Principal ServiceNow Architect at CIWF, you will design and implement innovative business solutions using ServiceNow for clients, collaborate with stakeholders, lead requirements gathering workshops, analyze and improve processes, drive change management, and stay updated on ServiceNow capabilities.