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This role is focused on the Telecom industry vertical, serving a combination of existing and new customers. Responsibilities include growing relationships across C-suite personas, overseeing client relationship mapping, being a trusted advisor to customers, and identifying the right specialist/support resources for deals.

Senior Technical Support Engineer responsible for managing and resolving challenging technical issues related to performance and instance availability on the ServiceNow platform. Will also mentor junior team members and work on a rotating weekend shift pattern. Requires strong technical skills in Java, scripting languages, relational databases, and Unix/Linux.

The Sr. Sales Commissions Analyst will lead, organize, and manage business operations for the global Sales Compensation function, including handling executive-level special projects and working collaboratively with other global functions and business teams. Responsibilities include maintaining processes and procedures for sales commission analysis, administering new hire set-up and quotas, providing support and training on the ICM (Varicent) tool, reconciling closed deals, validating commission calculations, preparing accounting reconciliations, and ensuring accurate financial recording.