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The Global Partner Manager at ServiceNow is responsible for driving new business sales revenue with Cognizant across the Americas and EMEA markets. This role involves territory planning, account planning, forecasting, and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities. The individual will collaborate with a global-regional team of partner Alliance members to achieve license adoption and revenue growth.

Support the Executive Assistant to the Chief Commercial Officer by managing calendars, meetings, and administrative tasks. Handle travel arrangements, expense management, and onboarding support for new hires and vendors. Must have 5+ years of administrative assistant experience and strong communication skills.

Lead a team of Customer Success Advocates to improve technical health, deployment, and adoption activities for a portfolio of customers using ServiceNow products. Work with customers to maximize value and reduce escalated cases. Create new success plays and develop junior team members. Requires 7+ years of related experience and fluency in Japanese and English.