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The Solution Architect will consult with customers on implementing ServiceNow Workflow solutions, focusing on their business challenges. Responsibilities include leading project teams, engaging with senior leadership, supporting pre-sales activities, and establishing relationships with product owners.

As a Global Account Solution Consultant at ServiceNow, you will focus on establishing relationships with customers in the telecommunications sector, guiding solution sales for ITX, Employee Workflow, and Customer Workflow products. Your role involves leading technical strategies, ensuring optimum use of ServiceNow solutions, and collaborating with technical leadership to drive account growth and value.

The Senior Account Escalation Manager is responsible for managing customer accounts in escalation situations. This role involves developing a get well plan, maintaining communication with account stakeholders, analyzing customer health trends, coordinating with internal experts, and ensuring customer satisfaction with ServiceNow products. Up to 10% travel is required annually.

The Senior Technical Support Engineer provides crucial support to customers, resolving technical issues related to the ServiceNow platform. They utilize diagnostic tools to troubleshoot complex problems, ensure effective issue resolution, and enhance the customer experience through excellent communication and problem-solving skills.

In this role, you will maintain automation test frameworks, report quality metrics, collaborate with developers on testing strategies, create and execute test plans, and assist engineering organizations in troubleshooting issues with applications and environments.

As an Advisory Solution Consultant, you will support sales by providing technical expertise and product-specific solutions, conduct workshops for customers, develop client relationships, guide strategic programs, and provide market feedback to enhance products.

The Product Design Internship at ServiceNow involves working with the Experience Team to create innovative designs for the company's products, including crafting wireframes, high-fidelity mockups, and visual storytelling elements. Interns will learn about UX and interaction design and improve their skills with the guidance of experienced designers.