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As an Associate Customer Success Manager, you will advocate for a portfolio of customers, helping them achieve their business goals through effective use of ServiceNow products. Your role involves overseeing customer engagement, ensuring technical health, promoting product adoption, and resolving client issues.
The Associate Customer Success Manager will serve as an advocate for customers, managing a portfolio to enhance product adoption and achieve business outcomes. Responsibilities include overseeing customer engagement, ensuring technical health, promoting best practices, resolving issues, and collaborating with internal teams to maximize customer value from ServiceNow products.
The role involves driving strategic priorities and operational excellence within the Product organization at ServiceNow. Responsibilities include conducting analyses, structuring complex problems, collaborating with cross-functional teams, and program managing initiatives that align stakeholders and drive growth.
In this role, you will manage and operate the global cloud infrastructure for ServiceNow's SaaS products, focusing on automation, configuration management, and systems administration. Responsibilities include developing tools, driving enhancements, supporting new products, and proactively preventing incidents in collaboration with engineering teams.
Lead the development of an external content hub for brand storytelling and thought leadership. Manage content strategy, editorial calendar, and collaborate with digital teams to optimize user experience while driving brand engagement. Requires strong skills in content marketing and leadership.
The Partner Technology Strategist at ServiceNow will provide technology strategies and solution development support to Global Alliance Partners, enabling them to effectively sell ServiceNow solutions. Key responsibilities include leading architectural engagements, creating joint solutions, and promoting ServiceNow's value propositions to partners.
In this role, you will work collaboratively with stakeholders to identify data engineering opportunities, build models, and develop big data analytics and visualization platforms. Responsibilities include creating data pipelines, working with APIs, and utilizing Python for analytics, while ensuring integration with business teams.
The role involves generating new business sales revenue from a SaaS license model through effective account and territory planning, relationship building with C-suite executives, and partnering with teams to create business solutions for clients.
The Advisory Solution Consultant supports product sales as a technical and domain expert. Responsibilities include leading discovery workshops, providing product demonstrations, answering technical questions, and gathering customer feedback for product enhancements. The role requires collaboration with sales and product management to drive revenue and execute on sales goals.
The role involves supporting sales in the Telecommunications, Media and Technology Industry by providing technical consulting, leading discovery workshops, addressing customer queries about product features, and giving product demonstrations. The consultant will also offer feedback for product enhancements and support marketing events.
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