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As a Senior Staff Outbound Product Manager for AI Enablement, you will manage customer adoption of the Now Assist suite, support strategic customers, facilitate communication between teams, and provide insights to improve product adoption. Your role is crucial in ensuring successful deployments and addressing customer needs to maximize product value.
The Senior Partner Success Specialist will act as a trusted advisor to ServiceNow partners, driving software consumption and adoption across multiple accounts. Responsibilities include supporting partner delivery capabilities, collaborating on solutions implementation, and managing account escalations, while ensuring customer health and success.
The Senior Solution Consultant will provide technical expertise and product-specific solutions during sales cycles, support product sales, lead customer discovery workshops, and guide strategic programs for top accounts. They will also provide feedback for product enhancements and support marketing events.
The Associate Customer Success Manager supports customers in achieving business outcomes and promoting product adoption. Responsibilities include managing customer needs, ensuring product health, utilizing AI for customer success, and resolving issues quickly.
The Associate Customer Success Manager oversees a portfolio of customers to help them achieve their business outcomes through effective use of ServiceNow products. They guide customers on best practices, ensure technical health, resolve escalated issues, and promote product adoption for maximum investment value.
In this role, the Associate Customer Success Manager will oversee a portfolio of customers, ensuring they achieve business outcomes by providing prescriptive guidance and promoting product adoption. The manager will resolve client issues, improve customer engagement, and enhance the value of ServiceNow products in their client portfolio.
The Sales Operations Analyst will support forecasting processes, perform pipeline analysis, and advise on commercial sales transactions. Responsibilities include analyzing customer licensing and product usage, ensuring order accuracy, and interfacing with multiple departments to promote sales compliance and opportunities.
The role involves managing digital employee experience initiatives using the Now Platform and IT Workflow products, leading Agile ceremonies, coaching product-oriented teams, and driving project execution while engaging with stakeholders to ensure successful outcomes.
In this role, you will build high-quality and scalable code, collaborating with product owners to understand requirements. You'll implement user-friendly software, contribute to new products/features, and enhance existing ones while mentoring colleagues.
As an Associate Customer Success Manager, you will advocate for a portfolio of customers, helping them achieve their business goals through effective use of ServiceNow products. Your role involves overseeing customer engagement, ensuring technical health, promoting product adoption, and resolving client issues.
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