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As a Senior Technical Support Engineer, you will provide expert guidance to customers facing technical issues with the ServiceNow platform, utilizing diagnostic tools and excellent communication skills to ensure timely resolutions and enhance customer experience. Your role will involve troubleshooting, managing complex cases, and contributing insights for product improvements based on customer interactions.
The Senior Manager, Software Engineering Management will lead multiple development teams in the Cloud Platform group, focusing on API implementations and managing cross-team releases. Responsibilities include mentoring engineers, ensuring code quality, collaborating with product management, and delivering high-quality solutions while navigating the ServiceNow platform.
As a Senior Program Manager at ServiceNow, you'll develop and operationalize strategies to enhance growth and efficiency. You'll work with cross-functional teams, conducting market research and driving business initiatives. Your role involves managing projects, stakeholders, and preparing executive content, all while tackling complex problems in a high-growth environment.
The Sr. Mid Market Sales Representative at ServiceNow is tasked with strategically prospecting new accounts, enhancing usage within existing ones, and ensuring customer satisfaction with the NOW Platform. The role involves meeting sales objectives, managing relationships via telephone, understanding customer needs, and collaborating with the sales team to promote ServiceNow solutions. Success in this role contributes to overall pipeline growth and team mentorship.
Develop automations utilizing ServiceNow platform functionalities, integrate public cloud platforms, maintain API and data integrations, contribute to ServiceNow usage with new technologies, enforce best practices in software engineering architecture, and build quality, scalable code.
As a Senior Staff Outbound Product Manager for AI Enablement, you will manage customer adoption of the Now Assist suite, support strategic customers, facilitate communication between teams, and provide insights to improve product adoption. Your role is crucial in ensuring successful deployments and addressing customer needs to maximize product value.
The Senior Partner Success Specialist will act as a trusted advisor to ServiceNow partners, driving software consumption and adoption across multiple accounts. Responsibilities include supporting partner delivery capabilities, collaborating on solutions implementation, and managing account escalations, while ensuring customer health and success.
The Senior Solution Consultant will provide technical expertise and product-specific solutions during sales cycles, support product sales, lead customer discovery workshops, and guide strategic programs for top accounts. They will also provide feedback for product enhancements and support marketing events.
The Associate Customer Success Manager supports customers in achieving business outcomes and promoting product adoption. Responsibilities include managing customer needs, ensuring product health, utilizing AI for customer success, and resolving issues quickly.
The Associate Customer Success Manager oversees a portfolio of customers to help them achieve their business outcomes through effective use of ServiceNow products. They guide customers on best practices, ensure technical health, resolve escalated issues, and promote product adoption for maximum investment value.
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