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The Digital Customer Success Program Manager will focus on optimizing digital customer journeys and evaluating program performance through ongoing metrics analysis. Responsibilities include collaborating with cross-functional teams, managing customer lifecycle programs, creating content, and measuring customer satisfaction to improve the customer experience.
As a Senior QA Software Engineer, you will enhance and develop automated test frameworks for customer-facing frontends and RESTful services, collaborate with product teams, and ensure the quality of software through code reviews and extensive testing processes.
As a Working Student in Renewal Management at Staffbase, you will assist in administrative tasks related to contract creation and management. Responsibilities include reviewing and drafting contractual documents, updating business templates, organizing contract files, collaborating with various departments, and supporting team projects.
The Bid and Deal Support Analyst manages the end-to-end bid process, coordinating with various teams to prepare and submit proposals. Responsibilities include overseeing bid governance, ensuring compliance, managing final review workflows in SalesForce, and supporting sales initiatives to acquire new clients.
As an Associate Customer Success Manager at Staffbase, you will engage with mid-market accounts to drive customer value, enhance product adoption, and reduce churn. You will monitor customer health metrics, participate in webinars, collaborate with cross-functional teams, and act as an expert to support clients in achieving their communication goals.
As a Staff Engineer, you will guide the technical direction of products, develop scalable backend systems, lead architectural discussions, improve RESTful web services, and promote a collaborative environment focused on quality and efficiency.
As a Staff Engineer, you will shape the technical direction of products, drive the development of scalable backend systems, guide architectural discussions, and ensure quality in code production and deployment processes. You will lead by example, advocate for solutions among stakeholders, and promote a collaborative and inclusive work environment.
As a Staff Engineer, you will shape the technical direction and development of backend/data systems, improve RESTful web services, and lead architectural discussions while guiding and mentoring peers. Collaboration and communication with various stakeholders are key responsibilities.
As a Staff Engineer, you will shape the technical direction of products, develop scalable backend/data systems, and lead architectural discussions. Your responsibilities include improving RESTful web services, guiding technical strategy, and collaborating with cross-functional teams, while advocating for solutions and sharing knowledge in a fast-paced environment.
The Working Student Accounting will support the Order to Cash team by managing accounts receivable, processing customer payments, assisting with billing inquiries, preparing reports, and identifying process improvements. The role requires a detail-oriented and proactive individual, currently enrolled in a relevant academic program, to gain practical experience in accounting and finance.
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