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As Team Lead, you will manage and coach Enrollment Specialists, conduct daily meetings, oversee HR tasks, plan outreach priorities, and improve workflows to enhance enrollment. Initially, you'll also participate in direct patient outreach to understand the processes and effectively lead the team.

The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.

The Enrollment Specialist educates prospective members about Thyme Care's services, encouraging them to join and supporting them through their cancer journey. Duties include making 80-100 outbound calls daily, understanding member needs, explaining program benefits, obtaining consent, conducting surveys, and participating in coaching sessions to ensure quality and productivity.

The Bilingual Administrative Assistant Team Lead manages frontline teams responsible for handling inbound communications, administering support, and overseeing team performance. The role includes managing non-clinical escalations, conducting training, handling administrative tasks, and ensuring compliance with healthcare standards while providing a seamless experience for members.

As a Care Partner, you guide and support cancer patients throughout their care journey by connecting them with necessary resources, scheduling visits, and assessing their needs and goals. You communicate primarily via phone, text, video, and email, ensuring that members receive timely assistance and support while following established care protocols.

As a Senior Product Manager, you will enhance tools that support oncology care teams, collaborating across departments to improve care quality and product efficacy. You'll establish informatics infrastructure using clinical vocabularies while engaging with partners on clinical metrics and interventions, leveraging your clinical and oncology expertise.

The Manager of Revenue Cycle Management will oversee the entire revenue cycle process, including claims submission, cost share collection, and compliance with standards. This role involves collaborating with various teams to implement improvements, monitor KPIs, and ensure quality patient experience while managing vendor relationships and regulatory changes.