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As a Technical Support Engineer at Red Hat, provide technical support and sustaining engineering services to enterprise subscription customers. Troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, and contribute to knowledge management. Requires Linux system administration experience, RHCSA certification, and strong communication skills.
Deliver outstanding customer support experience by troubleshooting technical issues, ensuring customer satisfaction, collaborating with engineers, and sharing knowledge. Take the lead on investigating and resolving issues for enterprise subscription customers.
Principal Software Engineer responsible for fixing bug reports, participating in Kubernetes and Red Hat OpenShift communities, evaluating design decisions, planning product feature development, and leading new feature design and implementation.
Looking for a Consulting Architect to design and deliver strategic solutions for clients using Red Hat technologies. Requires technical leadership, hands-on implementation, interpersonal skills, and awareness of open source.
Manage a team of Technical Account Managers in the North America Public Sector Services organization, providing support to government and public sector accounts. Responsibilities include coaching and mentoring the team, handling escalations, managing performance metrics, supporting sales cycles, and promoting professional development. Must have a Bachelor's degree and experience in engineering, computer science, or related technical field.
Lead and support the North America Tax team, review tax clauses in sales contracts, manage data analyses and accounting reconciliations, extract reports from Oracle, lead special projects, and provide in-depth guidance to other departments.
As a Site Reliability Engineer (SRE) at Red Hat, you will contribute to running OpenShift at scale, develop automation, collaborate with peers, and resolve customer issues. You will work with public clouds, programming languages, and enterprise systems monitoring.
As a Strategic Telco Account Executive at Red Hat, you will drive business growth within the strategic Telco account Orange in Europe, Africa, and the Middle East. You will collaborate with customers and channel partners to accelerate revenue growth and develop multi-year strategies aligned with Global Account plans.
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