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As a Redis/Valkey Database Engineer at Percona, you will assist customers with DBA issues by investigating and analyzing their database problems, authoring content for the community, and hosting webinars. This role emphasizes collaboration, support, and engaging with the open-source community, particularly focusing on Redis and Valkey.

The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.