Top Tech Jobs & Startup Jobs

The VP of Design at Podium will drive the vision, strategy, and execution of design and creative initiatives. They will lead a team of designers to deliver exceptional solutions for customers, partner with cross-functional teams, and shape a compelling design and creative strategy for the company.

As an Enterprise Customer Success Manager at Podium, you will be responsible for supporting relationships with high-value strategic clients, ensuring customer satisfaction, product adoption, and demonstrating the value of Podium's platform. Your role will involve managing projects, setting goals, analyzing performance, and driving growth and retention. You should have 3+ years of customer success experience, excel in ROI identification, be a thought leader, and have a track record of increasing revenue and customer satisfaction.

As a Customer Success Manager I at Podium, you will be responsible for ensuring the success of small business customers by developing strategies that increase engagement, managing product adoption, and handling renewals. You will act as the primary contact for customer inquiries, address potential challenges, and build strong relationships while gathering feedback for product improvement.

As a Product Support Specialist at Podium, you will assist customers with troubleshooting and guiding them on the Podium platform, ensuring a high-quality support experience. You will leverage your expertise to enhance customer satisfaction, collaborate with various departments, and help optimize customer engagement.

Seeking a Senior Technical Support Specialist with experience in software development and support engineering, proficient in Python, JavaScript, and AI technologies. Responsibilities include troubleshooting complex AI-related issues, collaborating with Product and Engineering teams, and enhancing AI functionalities. Ideal candidate has 2+ years of technical support experience in AI, strong problem-solving skills, and a Bachelor's degree in Computer Science or related field.

Seeking a Sr. Technical Support Engineer at Podium to troubleshoot and enhance AI functionalities, collaborate with teams, and champion customer feedback for Jerry, the AI agent. Requires a customer-first mindset, programming proficiency in Python and JavaScript, experience in support engineering with AI technologies, and strong analytical and problem-solving skills.

As a Copywriter on the brand team at Podium, you will be responsible for shaping the brand voice across multiple channels, crafting compelling copy, and developing messaging aligned with the brand. This role requires working at least 3 days a week in the Lehi, UT office.