As the Community Support Manager at Discogs, you will lead a global team in optimizing customer support processes and enhancing community engagement. Your role involves strategic planning, performance monitoring, and cross-department collaboration to ensure effective support aligned with company goals. You will also be responsible for team development and operational efficiency, utilizing data insights to drive improvements in customer experience.

As a UX Designer, you'll design intuitive and engaging user experiences focused on music lovers and record collectors. Responsibilities include creating user flows and high-fidelity mockups using Figma, conducting user research, collaborating with product teams, and optimizing designs for performance and accessibility.

The Community Support Coordinator will provide exceptional customer support to Discogs users using Zendesk. Responsibilities include managing customer inquiries, reviewing community reports, and maintaining a positive user experience. The candidate should have strong communication skills and a passion for music.