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As a Customer Support Representative, you will provide excellent service to Property Managers, Leasing Agents, and maintenance technicians by resolving customer issues through phone, email, and chat, while suggesting improvements to company processes.
The Implementation Associate will support onboarding new properties for SmartRent, follow organizational checklists, document implementation changes, provide updates on project progress, and collaborate with the implementation team. This role involves understanding product areas to resolve customer issues and managing JIRA tickets effectively.
The Senior Salesforce Administrator will manage and optimize SmartRent’s Salesforce environment, handling user access, customization, data management, and process automation. They will develop reports and dashboards, support integrations, provide user training, and ensure compliance and data security.
As a NetSuite Developer, you will enhance and support NetSuite ERP functionalities through customizations, integrations, and optimizations. This includes managing SuiteBilling and Salesforce integrations, developing workflows, and providing user support while ensuring compliance and documenting processes.
The Senior Demand Planner will develop accurate demand forecasts, analyze inventory levels, lead sales and operations planning reviews, collaborate with cross-functional teams, and manage supplier relationships to enhance supply chain efficiency. They will also conduct inventory reviews, generate reports, and implement continuous improvement initiatives.
The Senior Software Engineer (Frontend) will design and implement features for the SmartRent platform, improve code quality, mentor team members, and enhance development processes while collaborating with cross-functional teams.
As a Senior Software Engineer at SmartRent, you will lead medium to large-scale cloud-based projects, focusing on back-end development in Elixir. Your responsibilities include project strategy, developing inclusive software solutions with testing, making architectural decisions, mentoring team members, and ensuring customer satisfaction through effective communication and problem-solving.
The Network Analyst will monitor and maintain network performance, troubleshoot incidents, perform routine maintenance, manage changes to the infrastructure, optimize network performance, and generate documentation and reports. This role offers an opportunity to contribute to a new team building network operations from the ground up.
The Network Engineer will ensure seamless operation of network and systems infrastructure within managed WiFi communities and smart home IoT deployments. Responsibilities include resolving escalated network tickets, provisioning hardware, monitoring network performance, documenting configurations, collaborating with teams, and providing 24x7 on-call support as needed.
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