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The Senior Product Manager will lead the entire product lifecycle for ProQuest's Dissertations & Theses Global, focusing on product analysis, vision, strategy, and go-to-market activities. Responsibilities include enhancing product features through user feedback and data analysis, collaborating with various departments, and managing product launches.

As a Technical Support Analyst, you will provide initial technical assistance and troubleshoot software, hardware, or network issues for customers. You'll manage support requests, escalate complex issues, and collaborate with various departments to enhance customer service. Fluency in Italian and English is required, along with a bachelor's degree or relevant experience.

As a Lead QA Engineer, you will lead the QA squad by assigning work, assist in creating automation frameworks, interact with stakeholders for requirement understanding, and develop test plans/strategies while executing complex automated tests. You will independently identify risks and suggest process improvements for quality assurance.

The Lead Entitlement Representative will manage complex entitlements for high-value clients, ensuring timely access to web-based products, resolving customer issues, and optimizing processes. Responsibilities include mentoring junior team members, participating in key projects, auditing work for compliance, and suggesting process improvements.

The Product Security Manager will lead a team in cybersecurity, focusing on application and product security while collaborating with various departments. Responsibilities include team management, aligning security with business objectives, and enhancing security workflows. The role also involves mentoring, performance monitoring, and supporting during security incidents.

The Compliance Manager will facilitate and manage Clarivate's global ethics and compliance program, handling daily operations, advising on compliance issues, and conducting training and investigations. Responsibilities include implementing compliance policies, managing risk assessments, and collaborating with legal teams to maintain compliance across the organization.

The Senior Quality Assurance Engineer will manage end-to-end QA processes, collaborate with product and engineering teams, and lead test-related activities to ensure quality and coverage in software delivery.