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The Senior HRIS Analyst supports Human Resources functions through Workday system management, analysis, testing, reporting, and process improvements. Responsibilities include gathering requirements, documentation, training, and overseeing project teams to enhance HR systems effectively.
As a QA Automation Engineer, you will develop and execute test plans and scripts to ensure product quality, participate in Agile meetings, enhance the automation frameworks, and manage automated testing for web applications. You will collaborate closely with product owners and development teams to triage and prioritize issues and ensure adherence to QA standards.
As a Product Support Specialist, you will assist clients in navigating and optimizing the use of the M&A technology platform. This involves introducing new clients to the platform, troubleshooting issues, providing training, and collecting customer feedback to improve services. Daily interactions will be with corporate executives and finance professionals, requiring strong interpersonal skills.
The Sales Enablement Specialist is responsible for onboarding and training new sales personnel, ensuring they are equipped with the requisite skills and knowledge for success. This role includes developing training materials, providing coaching, and working with sales leadership to meet performance expectations in a fast-growing SaaS environment.
The Billing Analyst will support Datasite clients and Sales on billing-related matters, handle a range of queries, analyze invoices, collaborate with various departments for timely resolutions, and ensure accurate deliverables for customers while building strong relationships with stakeholders.
The Sales Executive at Datasite is responsible for supporting Sales Directors in growing revenue across the EMEA region by developing client relationships, identifying sales opportunities, and managing accounts. The role involves prospecting for new clients, creating quotes and SOWs, and maintaining accurate sales records in Salesforce while participating in training and networking events.
The Billing Analyst will validate data of invoices, prepare and analyze billing data, resolve discrepancies, and communicate with clients to ensure billing accuracy. The role entails providing customer service and collaborating with team members to meet deadlines.
The Customer Success Manager at Datasite manages a portfolio of high-value customer accounts, focusing on increasing product adoption and satisfaction. Responsibilities include building relationships, strategic planning, monitoring performance, and ensuring customer-centered processes align with company goals.
As a Product Support Specialist, you will introduce customers to the platform, assist them with navigating the technology, train them and their teams, and address both simple and complex issues. You'll also log interactions using Salesforce Service Cloud and contribute insights to improve customer experience.
The Project Success Specialist will engage with clients to ensure optimal product utilization through training and consulting, address issues, promote feature adoption, and contribute to continuous product improvement based on client feedback.
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