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The Principal Technical Consultant guides customers in modeling and automating their processes within the ServiceNow environment, focusing particularly on IT Asset Management (ITAM). Responsibilities include conducting workshops for process definition, drafting user stories, leading project delivery, and providing technical expertise on ServiceNow best practices. The role also involves mentoring team members and supporting sales activities as required.

The Solutions Consultant will engage in pre-sales by demonstrating the value of the ServiceNow platform, collaborating with clients to scope initiatives and recommend solutions. The role involves addressing business issues, estimating project costs, and maintaining strong relationships with clients and internal teams while supporting sales efforts and ensuring smooth transitions to delivery teams.

As an Account Executive at Crossfuze, you'll be responsible for selling professional services related to the ServiceNow platform, developing and executing sales plans, and maintaining expert knowledge of the platform. You will work with both prospective and existing customers and collaborate with the sales team to achieve sales quotas and customer satisfaction.