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The Regional Sales Manager will identify and build long-lasting relationships with new and existing accounts, driving revenue and expanding business across UK & Ireland. Responsibilities include channel partner recruitment, sales cycle management, pipeline maintenance in Salesforce, and collaboration with internal teams to meet sales targets.

As a Tier 2 Technical Support Engineer, you will provide exceptional support to customers, addressing technical issues related to DNS filtering and network security. You will act as a liaison between customers and product teams, track feature requests, and assist Tier-1 support engineers. The role requires strong technical competence in networking and effective communication skills to resolve customer issues promptly.

The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.