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The Account Executive (Enterprise)(International) is responsible for acquiring new logos within the Enterprise business segment, meeting monthly sales quotas, and managing the full sales cycle of opportunities. Key responsibilities include prospecting, articulating product value, and collaborating with Channel sales representatives. Minimum qualifications include 3 years of selling to Enterprise-sized businesses and familiarity with IT and Security concepts.

The Senior Software Engineer at KnowBe4 is responsible for developing innovative software products within an agile environment. The role involves providing technical direction, solving complex engineering problems, and coordinating across various functions to align with strategic goals.

The Tech Support position is responsible for assisting customers with onboarding and product configuration, troubleshooting technical issues, and ensuring a positive customer experience. The role involves collaborating with the Product team, managing help desk tickets, and providing training to end-users.

The Tech Support Coordinator is responsible for fielding all incoming calls, assigning support tickets, and determining how to appropriate route unassigned tickets in line with the departmental processes.

The Tech Support (Tier 1) position works with customers and end-users to troubleshoot and resolve issues related to onboarding, platform use, and general console problems. They also work with the Product team to provide feedback and enhance KnowBe4's products. Overall, they ensure an awesome customer experience.

The Cloud Integration Developer at KnowBe4 designs, maintains, and troubleshoots internal solutions. Responsibilities include enhancing integrations, building applications, and improving workflow tools. The role requires collaboration with SREs and Data Engineers to meet business objectives, as well as employing best practices in architecture and security.

The Customer Implementation Specialist is responsible for onboarding new customers and building strong relationships to maximize customer value. They will ensure customers effectively use KnowBe4's products, assist with renewals and upgrades, and monitor customer satisfaction and health metrics. They develop strategies tailored to customer objectives and collaborate with internal teams to enhance the overall customer experience.