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The VP of Global MSP Success leads and grows the MSP Partner Success teams, ensuring success in the post-sale customer lifecycle. Responsibilities include performance management, improving processes, monitoring statistics, delivering exceptional partner experiences, and executing playbooks to maximize value and minimize churn.
The Tech Support Coordinator is responsible for managing incoming support calls and tickets, resolving issues directly when possible, and effectively routing tickets to the appropriate support representatives according to departmental processes.
The CSS/HTML Front End Developer will design and develop engaging eLearning products by creating JavaScript and CSS solutions for online courses and tools, ensuring compliance with accessibility standards, and collaborating with various teams.
The Sales Support Coordinator will assist the Account Management team by generating quotes, managing SOWs, identifying upsell opportunities, and ensuring timely quote routing. Responsibilities also include managing admin tasks and monitoring sales statistics to support revenue maximization.
The Snr. Manager, APAC Field Marketing will lead a team of marketers to enhance brand promotion, focusing on demand generation and strategic marketing plans aligned with HQ messaging. Responsibilities include managing email campaigns, optimizing marketing communications, analyzing performance metrics, and implementing best practices for lead generation.
The Global Channel Enablement Manager will design and manage enablement programs for global partners and sales teams, focusing on aligning strategies to increase partner engagement and revenue. Responsibilities include coaching sales teams, advising on partner management, reviewing partner metrics, and collaborating on strategic initiatives to drive growth.
The Junior Project Manager will oversee complex projects related to the integration of acquired companies, ensuring smooth transitions and minimal disruption. Responsibilities include developing project plans, managing resources, coordinating with stakeholders, monitoring progress, and ensuring adherence to company policies and standards.
As an SMB Account Executive at KnowBe4, you will manage the full sales cycle from prospecting to closing, promoting products and generating net new customers in the SMB sector. Responsibilities include maintaining customer relationships, meeting quotas, and participating in trade shows.
The Mid-Market Account Manager Deal Coordinator supports the Account Management team by generating quotes, assisting with customization SOWs, identifying upsell opportunities, and managing post-sale administrative tasks to maximize revenue. This role involves collaboration and organization to meet sales objectives in a fast-paced environment.
The Regional Account Executive for SMB/MM is responsible for acquiring new business accounts and upselling to existing accounts to maximize revenue. This includes generating leads, conducting product demos, understanding customer needs, and closely managing sales records using Salesforce.
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