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The Senior Manager, Implementation leads the Mindbody Implementation team, overseeing the onboarding process for new customers. Responsibilities include managing team performance, engaging customers for effective training and product adoption, optimizing processes, and ensuring alignment with company objectives for customer satisfaction. This role emphasizes leadership, data-driven decision-making, and cross-functional collaboration to achieve growth goals.

The Customer Success Manager will ensure customers achieve desired outcomes with Mindbody products, drive software adoption, monitor customer health, identify growth opportunities, and enhance customer satisfaction through proactive support and education.

The Customer Success Manager at Mindbody + ClassPass drives customer engagement and satisfaction by facilitating software adoption, optimizing customer experiences, and managing the health of SMB accounts. Responsibilities include proactive support, upselling, monitoring customer health metrics, and collaborating with various teams to enhance customer value and mitigate churn.

The Customer Success Manager will drive customer engagement and software adoption, manage relationships with SMB accounts, monitor customer health, and reduce churn through proactive support and upselling opportunities. They will leverage data insights to track client satisfaction and collaborate across teams to enhance product offerings.

The Lead Product Designer will help B2B customers in the wellness industry enhance their businesses through effective design solutions. The role involves collaborating with various teams to address user needs, overseeing design quality, and building partnerships to ensure cohesive customer experiences.

The Senior HR Operations Specialist will support the employee lifecycle, ensuring compliance with regulations, streamlining HR processes, leading global P&C initiatives, and maintaining employee records. This role requires collaboration across teams to enhance the employee experience in a growing organization.

As a Senior iOS Engineer, you will collaborate with cross-functional teams to create new features for ClassPass mobile apps, mentor junior engineers, and keep up with industry trends. You'll work on building user-friendly apps with a focus on simplicity and quality, using technologies like Swift and SwiftUI.