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The Technical Program Manager II at Guidewire Cloud Platform Infrastructure leads cross-functional initiatives, manages project timelines, tracks progress, and coordinates releases. They gather data from tools like AWS and DataDog to support decision-making, facilitate meetings, and ensure team accountability. They also work on developing metrics aligned with the company's objectives and drive practices for secure software development.

The Application Support Engineer at Guidewire will provide technical support for customers using Guidewire products, troubleshoot and resolve support cases, maintain product expertise, create knowledge articles, and manage incidents within service level agreements, all while enhancing customer experience.

As an Application Support Engineer at Guidewire, you will provide technical support to customers using Guidewire products, troubleshoot and resolve issues, communicate with customers, create knowledge articles, and collaborate with teams to improve services.

As a Product Solution Engineer, you will guide the adoption of new Guidewire product capabilities by collaborating with implementation teams and early access customers, providing expert guidance, supporting documentation creation, and analyzing product adoption impacts. This role requires independently learning new features and driving effective communication with stakeholders.

Shape and develop solutions for intricate issues on a cloud platform using Java-based technologies. Collaborate in a fast-paced, agile environment and mentor team members. Strong focus on code quality and automated testing.

Create real impact by shaping a Cloud Platform's services using Java and cloud technologies. Collaborate in a team environment, embrace challenges, and contribute to improving existing services. Share knowledge on design and coding standards and participate in agile practices. Key qualifications include a Bachelor's degree in Computer Science, proficiency in Core Java, and experience with software development practices and technologies.

Join Guidewire as a Data Application Support Engineer to provide support for Guidewire's suite of data products, troubleshoot and resolve customer issues, communicate with customers, create knowledge articles, and collaborate with teams to improve customer experience.