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As a Staff Web Engineer, you will modernize Gametime's web presence by leading the design and development of user-centric web applications. This includes optimizing for performance and SEO, mentoring junior engineers, conducting code reviews, and staying updated with web technologies to ensure competitive advantages in the event ticket industry.
The Senior Director of UX Design will lead the user experience strategy for a mobile-first, online ticketing platform targeting a young, tech-savvy demographic. This role involves managing a team of designers, driving innovation, and ensuring excellent UX design efforts.
The Senior Marketing Manager will oversee mobile marketing campaigns focusing on performance and ROAS metrics. Responsibilities include managing various social media channels, analyzing data to improve ad spend effectiveness, collaborating with creative and data teams, and enhancing the customer experience. The role involves strategic execution and the testing of new marketing strategies.
The Sr. Manager, CRM & Lifecycle Marketing will lead the CRM vision and strategy, focusing on customer engagement and retention to drive business performance. Responsibilities include talent development, customer advocacy, operational excellence, and collaboration with cross-functional teams to manage CRM programs effectively.
The Fan Happiness Associate is responsible for providing exceptional customer support to Gametime’s customers through various channels. This involves ensuring satisfactory interactions, maintaining service level goals, and proactively improving customer experience. The role requires strong communication skills, problem-solving abilities, and adaptability to evolving environments.
The Bilingual Fan Happiness Associate at Gametime provides essential support to customers in both English and Spanish through various channels. Responsibilities include problem solving, adapting communication styles, and proactively improving customer experiences. The associate must also maintain high performance metrics and work a flexible schedule.
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