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As an Enterprise Customer Success Manager, you will act as a key advocate for enterprise clients, ensuring they achieve maximum value from our platform through tailored success plans, onboarding, and ongoing support. Responsibilities include managing client relationships, identifying growth opportunities, driving customer retention, and serving as a subject matter expert on our products.
The Software Engineer will design, build, optimize, and maintain the data and core platform functionalities at CaptivateIQ. Responsibilities include improving product features, maintaining engineering standards, and collaborating across teams to iterate on product development.
As a Software Engineer at CaptivateIQ, you will design, build, optimize, and maintain the core data platform. You will work across the full product stack, lead product feature development, ensure high engineering standards, and collaborate with cross-functional teams to improve and scale the platform's functionality.
The Enterprise Account Executive will identify, close, and grow new accounts while managing a pipeline and conducting successful sales demos to potential customers. The role requires building relationships with decision-makers, particularly within Enterprise Accounts, and a deep understanding of customer pain points related to the CaptivateIQ platform.
As a Senior Solutions Engineer at CaptivateIQ, you will support the Sales team by demonstrating technical solutions, leading product demonstrations, and engaging in deal strategy. You will build relationships with customers, collaborate with product and engineering teams, and mentor other team members to enhance their skills and knowledge.
The Senior Product Manager will lead the Day-to-Day Admin team to enhance user experiences, manage product strategies, collaborate with design and engineering, and leverage customer insights and data for product evolution. The role emphasizes innovation, alignment with company vision, and cross-departmental collaboration to drive product success.
As a Product Adoption Manager, responsible for ensuring the technical success and satisfaction of customers by providing expert guidance on the platform, leading customer education initiatives, and enhancing overall customer journey through impactful training and technical guidance.
As a Senior Site Reliability Engineer, you will support engineering teams by ensuring reliable service delivery, designing infrastructure, implementing monitoring solutions, and automating processes. You will create documentation and ensure the product meets compliance and security standards while contributing to cloud service development.
As a Site Reliability Engineer, you'll support engineering teams by providing infrastructure and monitoring tools. Your role includes delivering reliable code, automating processes, and ensuring product performance and stability. You'll also create documentation to aid learning and troubleshooting while ensuring compliance with security standards.
The Senior Product Manager for the Experience Platform will lead core platform investments, evangelize workflows, manage product portfolios, track industry trends, leverage customer data, and collaborate with teams to enhance product capabilities and customer experience.
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