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AKQA is seeking a Senior Project Manager to act as a trusted advisor to clients and empower teams to deliver solutions that delight stakeholders. Responsibilities include managing complex projects, maintaining stakeholder satisfaction, forecasting resources, identifying project risks, and promoting team collaboration. The ideal candidate has 8 years of experience in project management with a focus on DX and CX, strong leadership skills, and bilingual proficiency in English and Japanese.

Senior Customer Experience (CX) Strategists at AKQA work with multidisciplinary teams to drive projects related to CX, strategy formulation, digital product concept development, and prototyping. They champion customer-centric principles, develop account CX strategy assets, and provide innovative strategies that meet client objectives. The role requires managing multiple projects, maintaining relationships with key clients, and staying updated on industry trends and best practices.

As Operations Manager, you'll oversee operations and financial efforts at AKQA, managing resource allocation and utilizing talent effectively. You'll ensure proper resourcing, collaborate across departments, and drive operational improvements while maintaining compliance with company policies.