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As a Social Media Engagement Moderator at ModSquad, you will engage with gaming communities on platforms like Twitter, Facebook, and Instagram. Your responsibilities include guiding customers, providing support, and participating in community interactions while ensuring a positive user experience.
The role involves providing customer support through various channels, including phone, email, chat, and SMS for a higher education client. Candidates are expected to handle inquiries efficiently and embody the spirit of the college or university while multitasking between applications.
ModSquad is seeking Mods for Engagement Moderation to assist customers with their queries on various client projects. The role requires a proactive individual with Thai proficiency and experience in moderation or social media. Mods work flexible hours from home and are responsible for guiding clients in utilizing their services effectively.
The Marketing Campaign Manager will create and run integrated marketing campaigns, manage trade shows and events, and optimize multi-channel marketing efforts to drive demand and brand awareness, working closely with sales and marketing teams.
ModSquad is looking for individuals with an Engagement Moderation background to support top-tier clients. Responsibilities include assisting customers, solving their concerns, and optimizing their use of products or services. This is a work-from-home opportunity with a commitment of 5 hours per week for 90 days as needed.
ModSquad is seeking Mod Contractors for content moderation projects. Responsibilities include assisting customers, resolving concerns, and optimizing the use of client products and services. Flexible work hours are available with a commitment of 15 hours per week.
The Associate Community Management Consultant will manage and grow community engagement before, during, and after sports events, focusing on activities and content that resonate with fans. Responsibilities include creating content calendars, responding to community inquiries, reporting on KPIs, and improving operational methods, all while utilizing social media trends and tools effectively.
The Associate Community Management Consultant will manage community engagement for sports events, including planning content, reporting on KPIs, and responding to customer interactions. They should be proactive, skilled in communication, and social media savvy, with experience using platforms like Discord and Instagram.
The Assistant Project Manager will support a team of customer service mods, ensuring high-quality service delivery and operational efficiencies. Responsibilities include team coaching, performance management, troubleshooting issues, and communicating updates effectively to all stakeholders.
As a Spanish Bilingual Gaming Customer Support representative, you will handle customer inquiries via voice, chat, and tickets using a CRM tool, ensuring a seamless experience while addressing account issues, marketplace orders, and product launches, all while adhering to client guidelines.
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