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The Lead Data Scientist at Freshworks will identify critical business problems solvable through Machine Learning, apply statistical and algorithmic skills, and design scalable systems while collaborating with product and business teams. Responsibilities include defining target metrics and using advanced mathematics with Big Data for effective solutions.

The Lead Software Engineer will develop and implement scalable machine learning solutions and pipelines for Freshworks products. Responsibilities include building efficient systems for large data processing, collaborating with data scientists, and ensuring high-performance ML services.

As a Senior Trainer in the Customer Support team, you will design and manage training programs for new and existing product support staff. Responsibilities include developing training content, delivering sessions, collaborating with the Quality team to identify gaps, tracking learner progress, and evaluating the effectiveness of training programs.

As a Lead Software Engineer - Test at Freshworks, you will own the testing component throughout the software development life cycle, ensuring the quality and robustness of products. Responsibilities include designing efficient testing practices, conducting code reviews, strategizing automation for new features, and collaborating closely with developers to improve product reliability and performance.

The Lead Software Engineer - Test oversees testing and automation processes, ensuring high-quality test cases and coverage. Responsibilities include designing efficient testing practices, leading QA strategies, providing estimations, mentoring the QA team, and managing CI/CD pipelines. The role involves close collaboration with development teams and implementing performance testing strategies, with a focus on enhancing automation confidence and reducing test failures.

As an Account Executive at Freshworks, your key responsibilities include proactively engaging with potential clients, managing a sales pipeline, collaborating with a BDR team, and surpassing revenue targets through effective communication of Freshworks' solutions.

The Staff Engineer - Backend will design and deliver software solutions, prioritize technical debt, mentor junior engineers, troubleshoot production issues, and align technology with business needs while working with cross-functional teams.