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The Lead Account Executive at Freshworks is responsible for driving revenue growth in the BeNelux market by developing new business opportunities and advocating for Freshworks products. Key tasks include crafting strategic plans for business development, nurturing relationships with decision-makers, initiating opportunities based on customer needs, and collaborating with marketing and business development teams. Regular travel and becoming an expert in SaaS products are also part of the role.

The role involves providing legal advice on IP, product development, compliance, and data security. Responsibilities include assisting with patent claims, trademark applications, and open source compliance, while collaborating with product and engineering teams.

As a Lead Customer Success Manager, you will ensure enterprise customers successfully adopt and realize value from Freshworks products. This consultative role involves collaborating with key stakeholders, developing success plans, nurturing expansions, and providing seamless support while building strong relationships and understanding business objectives.

The Channel Account Manager will manage and expand strategic partnerships in Southern Europe, focusing on driving revenue growth, developing partner engagement strategies, mentoring teams, and fostering strong executive relationships with partners in the EX/CX landscape.

The Communications and Coordination Specialist will drive communications on revenue enablement programs while coordinating between teams and ensuring effective content launches. Responsibilities include managing requests for product training, writing SOPs, and maintaining proactive communication with stakeholders. Strong project management skills and flexibility in adapting to new technologies are essential.

As a Senior Staff Software Engineer, you'll lead multidisciplinary teams in building scalable products, establish engineering standards, and solve complex technical challenges while mentoring junior engineers. Your role will include designing and delivering architecture for B2B multi-tenant SaaS products and managing technical debt.

As a Staff Engineer - Systems, you will architect and build platform services for Freshworks while mentoring your team. Your role involves developing efficient and scalable systems that enhance customer experiences, leveraging a background in distributed systems and solving complex Big Data challenges.