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As a Principal Software Engineer at Zocdoc, you will lead the Search Experience team to develop innovative products that enhance the healthcare experience. You will provide technical guidance, mentor team members, and work closely with cross-functional teams to build scalable platforms. Your role will involve technical ownership of new offerings, analyzing complex challenges, and driving best practices in coding and maintainability.
As a Principal Data Scientist at Zocdoc, you will lead the Search team to enhance their Provider Recommendation System using machine learning algorithms. You will analyze data, interpret results, collaborate with various business partners, and mentor junior data scientists to drive strategic data initiatives in healthcare.
As a Sales Manager at Zocdoc, you will lead and develop a sales team, strategizing to achieve revenue growth and foster a high-performance culture. Your role involves coaching team members, collaborating with stakeholders, and leveraging data for actionable insights. You will manage communications and prioritize tasks while contributing to a diverse and inclusive environment.
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As a Senior Software Engineer at Zocdoc, you will contribute to the development of consumer-facing applications, mentor other engineers, and work on building scalable products that enhance the healthcare experience. You'll collaborate with cross-functional teams to release efficient and scalable code while leading projects that create meaningful impacts for patients and providers.
As a Senior Product Analyst, you will generate insights and recommendations to influence product strategy and roadmap. You'll collaborate with various teams to provide actionable insights, define user paths, lead experimentation, and translate broad business questions into research plans for data exploration.
As a Sales Development Representative, you will support Zocdoc's sales growth by generating leads, scheduling meetings for Sales Executives, and collaborating with global team members. You'll receive comprehensive training and feedback to enhance your sales skills while working remotely during night shifts.
As a Patient Experience Specialist at Zocdoc, you will solve problems proactively and create positive experiences for patients. Responsibilities include supporting patients through chat, email, and phone, multitasking requests, and answering questions to facilitate appointments. A passion for providing exceptional customer service and the ability to adapt in a fast-paced environment are essential.
The Customer Success Manager will help Zocdoc providers optimize their experience on the platform by understanding their goals, upselling products, and improving overall performance. This role involves client meetings, handling objections, and collaborating with sales and internal teams to drive patient bookings and feature adoption.
As a Senior Recruiter, you'll manage the end-to-end recruitment life cycle, optimize recruiting processes, and implement talent acquisition strategies while focusing on diversity and inclusion. You will collaborate with hiring managers, track recruiting metrics, and enhance the candidate experience to support company growth.
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
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