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The Product Manager will define and develop communication channels for a roadside assistance platform, overseeing the management of conversational design experiences and working with cross-functional teams to deliver exceptional service to customers. Responsibilities include driving product strategy, managing releases, measuring success metrics, and collaborating with various stakeholders to refine product offerings.

The Product Manager will define and develop communication channels for a roadside assistance platform, focusing on conversational design experiences using voice assist and chatbots. Responsibilities include managing product definitions, collaborating with stakeholders, analyzing customer needs, driving product releases, measuring success metrics, and maintaining project backlogs.

The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.