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The Director of Business Systems Strategic Programs at Braze will develop and execute strategic programs, managing stakeholder relationships, driving programs that align with company goals, and fostering a culture of excellence in program management. Responsibilities include overseeing program KPIs, leading a team, and driving process improvements through automation.

The Director of Business Systems Strategic Programs at Braze will lead the execution of large-scale, cross-functional initiatives related to enterprise business systems, ensuring collaboration, communication, and accountability. The role focuses on managing stakeholder relationships, establishing KPIs, fostering program management excellence, overseeing budgets and timelines, and driving process improvements through automation. This position also involves mentoring a team of technical program managers.

As Engineering Manager for the Email team at Braze, you will lead the development and maintenance of core infrastructure for personalized email delivery and reporting. You will recruit and coach engineers, work closely with product and design teams, and guide architectural decisions while handling a broad range of responsibilities for the team's vision and goals.