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As an Associate Customer Success Manager at Yotpo, you will manage a portfolio of multi-product customers, focusing on account renewals and maintaining performance forecasts. Your role involves conducting business reviews, tailoring strategies to mitigate churn, collaborating with Sales for upselling opportunities, and advocating for customers within the organization to enhance product offerings.
As a Full Stack Engineer at Yotpo, you will develop and scale features for the email delivery system, design complex systems with high performance standards, and enhance user experiences. Collaborate across teams and improve system efficiency using development tools.
As a Senior Product Manager, you will lead the vision and strategy for Yotpo's Loyalty solution, driving its growth and managing the product roadmap. Collaborating with cross-functional teams, you will utilize customer insights and market research to deliver user-focused products and ensure smooth product integration across the platform, while addressing business needs and milestones.
Senior Product Designer responsible for product design, wireframes, user flows, UI elements, UI/UX research, and staying updated on design trends. Collaborates with product development and design teams. Requires 3+ years of experience in product design and UI/UX.
Join Yotpo's R&D Team as a Full-Stack Engineer to deliver scalable features, lead complex feature design, and collaborate with various teams. Requires 6+ years of software development experience and expertise in backend technologies and client-side frameworks like React and Angular.
As the Manager of Customer Success at Yotpo, you will lead a team of 6-8 Customer Success Managers for SMB clients. Your role involves coaching, mentoring, and developing your team, tracking metrics for retention and revenue goals, and building cross-functional relationships to enhance customer satisfaction and retention.
As a Customer Success Manager at Yotpo, you will foster strong client relationships, understanding their needs, consulting on business challenges, and ensuring success with Yotpo's products. You will drive customer growth, manage onboarding, advocate for client needs, and collaborate with internal teams while leveraging e-commerce expertise to maximize client value.
The Customer Marketing Strategist will focus on building strong client relationships, optimizing customer success with Yotpo products, and consulting on business challenges in the eCommerce space. Responsibilities include leveraging analytics, driving adoption of features, conducting business reviews, and collaborating with internal teams to enhance customer value and support product development.
As the Manager of the Implementation Team, you will lead and develop a team of Implementation Managers to improve customer onboarding and ensure exceptional service. You will be responsible for creating processes, tracking performance metrics, and collaborating with various departments to enhance customer success.
As a Customer Success Manager at Yotpo, you will advise clients, optimize their experience using Yotpo solutions, build strong client relationships, and identify opportunities for upselling. You will leverage data to monitor client health and drive strategic initiatives for improved customer retention and growth.
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