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As a Principal Site Reliability Engineer in the Datastores team, you will ensure the reliability and scalability of mission-critical datastores, drive automation for operational excellence, and collaborate with cross-functional teams to shape architecture and strategy. This role involves mentoring team members and designing systems optimized for availability and performance.
As an Information Security Engineer at ThousandEyes, you will ensure compliance with FedRAMP requirements, conduct security assessments, implement security controls, and provide technical advice on security best practices. You will also collaborate with auditors and leverage automation tools to maintain security measures.
Lead and inspire a globally-distributed Infrastructure SRE team, focusing on the build, implementation, and management of cloud-based systems with a reliability and security mindset. Collaborate with product teams, drive operational excellence, and mentor engineering talent while ensuring continuous improvement and alignment with industry best practices.
The Technical Account Manager (TAM) at ThousandEyes provides premium support for named accounts, focusing on enhancing customer experience by proactively addressing network-related issues and optimizing performance. The role requires extensive experience in technical support, customer interaction, and strong expertise in network protocols and cloud services while collaborating effectively with various teams to ensure customer satisfaction.
The role involves managing the information security risk management program, assessing risks for new projects, conducting internal security audits, and supporting compliance efforts like SOC2 and FedRAMP. Strong project management skills and effective communication are crucial.
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