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The role involves installing and maintaining hardware, troubleshooting network issues, configuring wireless systems, and providing customer support. The aim is to ensure client satisfaction with high-quality installations and prompt service.

The SDET will automate test cases, develop test strategies, utilize SQL for testing, and report on quality improvement, focusing on automation efforts.

The Conversion Analyst handles upgrades, renewals, ownership changes, and new client setups, ensuring accurate invoicing and client support during installations.

The Sr Customer Success Manager will ensure client satisfaction by maximizing product adoption and driving customer engagement, identifying revenue opportunities, and mentoring junior staff.

As a Senior Software Engineer, you will design and develop scalable software solutions, improve development processes, and lead technical excellence while collaborating with cross-functional teams.

The Director of Business Process Management will drive operational excellence, manage BPO partnerships, and optimize business processes using methodologies like Lean and Six Sigma.

The Field Network Engineer installs, services, and maintains network equipment, providing 24/7 support and ensuring high-quality installations at customer sites while handling client interactions and documentation.