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As a Customer Support Associate, you will manage communication between vendors, clients, and residents to ensure timely completion of work orders. Responsibilities include responding to inquiries, conducting follow-up tasks, and maintaining detailed records regarding work orders and communications. The role requires strong attention to detail, critical thinking, and the ability to work in a fast-paced environment, all while ensuring a high level of service to partners.

The Account Manager at Lessen will guide strategic efforts within the Residential department by uncovering growth opportunities, managing client relationships, and leading initiatives that align with client needs. Responsibilities include collaborating with internal teams, monitoring market developments, and ensuring client satisfaction to drive account growth and service excellence.

The Account Manager at Lessen will guide the strategic vision in the Residential department by uncovering growth opportunities, managing client concerns, and leading initiatives. Responsibilities include collaborating with internal teams, monitoring client feedback, leading retention efforts, and ensuring project budgets are maintained, while achieving targets for account growth.