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The Product Support Engineer will provide consultation to debug complex security and network problems for Tier II support, collaborate with Engineering, and assist customers with testing or troubleshooting, while reproducing issues to verify problems and provide feedback to teams.

The role involves managing the Technical Account Management team, guiding and supporting team members, establishing operational goals, and collaborating with various departments to enhance customer success and adoption strategies.

The Designated Support Engineer will manage customer cases efficiently, build customer trust, monitor weekend issues, collaborate with team members to resolve cases, replicate customer issues, and work with product and engineering teams on bug reports.

The Designated Support Engineer will manage and resolve customer cases, build trust with clients by understanding their requirements, participate in on-call rotations, replicate customer issues, and collaborate with internal teams to address technical challenges.

The Assistant Manager will lead Record to Report transformation programs, focusing on process automation, continuous improvement, and collaboration with global teams. Responsibilities include documenting processes, developing roadmaps, ensuring compliance, and conducting training.

As an Account Executive in the Public Sector at Zscaler, you will serve as a trusted advisor to prospective and existing customers, focusing on enterprise technology and IT security. Your role involves collaborating with various teams, creating opportunities through innovative methods, and successfully navigating complex sales cycles to secure high-profile public sector accounts.

As a Technical Account Manager at Zscaler, you will provide post-sales engineering support to enterprises, manage Premium Support relationships, deliver product training, monitor customer site configurations, and develop best practices. You'll collaborate with field sales and internal teams to ensure customer needs are met efficiently and effectively.