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The Escalation Engineer at Zscaler will provide technical support to internal teams and customers on escalated issues, collaborate with Engineering for issue resolution, and document incident resolutions. This role involves participating in a 24x7 support operation and ensuring high customer satisfaction through effective troubleshooting and communication.
The Escalation Engineer at Zscaler in Bangalore provides post-sales technical support to internal support engineers, resolves escalated issues, collaborates with different teams, and ensures customer satisfaction by troubleshooting and resolving technical issues.
The Endpoint Architect at ZScaler will be responsible for building and enhancing endpoint networking applications, collaborating with internal teams, researching new technical areas, estimating complex projects, resolving customer deployment issues, collaborating with product managers and technology partners, and building technical solutions involving third party products and partners.
Develop and maintain scalable backend services using Java/Spring Boot and Python within a microservices environment. Collaborate across teams, mentor junior engineers, and monitor service performance. Stay updated on industry best practices to enhance development processes.
The Front End Engineer will develop user interfaces primarily using React, with some work in Java, ensuring technical feasibility of designs and delivering high-quality features for a web environment. Responsibilities also include participating in the design process and integrating with team members across different roles.
The Staff SWE will develop and maintain Mac and iOS applications, translating product requirements into technical solutions, ensuring high performance and quality. The role also involves troubleshooting customer issues and collaborating with product managers.
The Staff Site Reliability Engineer will lead the transformation to an SRE organization, manage critical outages, and promote customer-focused resolutions. The role involves developing scalable frameworks for observability, collaborating with product teams for service reliability, and fostering a culture of continuous learning within the team.
The Staff Site Reliability Engineer will lead the transformation into a top SRE organization, manage critical outages, integrate observability strategies, and enhance service reliability. Responsibilities include coordinating teams for quick incident resolution and collaborating with product teams to improve operational efficiency.
As a Staff Site Reliability Engineer - Incident Response, you will lead the transformation to a premier SRE organization, coordinate incident response during outages, and implement strategies to enhance service reliability and operational efficiency. You will collaborate with product teams to analyze failures and promote a customer-focused approach within the SRE team.
The Staff Site Reliability Engineer will lead the transformation of the SRE organization, manage critical outages, develop scalable processes, and collaborate with product teams for improved service reliability. Responsibilities include troubleshooting Linux systems, networking, coding in Python, and advocating for customer-focused solutions while fostering a culture of excellence.
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